“Improving Interprofessional Empathy” Video & Workshop

Tuesday, Oct. 29 | 3:00-3:40 p.m. | General Sessions

Ellen M. Friedman, MD, FACS, FAAP, Director, Center for Professionalism in Medicine, Baylor College of Medicine

Jordan Shapiro, MD, Center for Professionalism in Medicine, Baylor College of Medicine

Ignitor: Sandra Gold, EdD, Co-Founder, The Arnold P. Gold Foundation

Team medicine has become increasingly important in the current care of patients. While we have focused on kindness in patient care, we frequently overlook the importance of treating others on the clinical teams with kindness. This talk features a seven minute film which demonstrates common incivilities experienced by many working in medicine. The video is a springboard for a discussion of ways to improve understanding and kindness among members of the health care team.

The Threads Among Us video is available through the following link: The Threads Among Us: Improving Interprofessional Civility and Empathy in Health Care Teams

If you are interested in the 1-hour The Threads Among Us workshop, all necessary resources (i.e., facilitator’s manual, slides, worksheets, and survey links) are available here: The Threads Among Us

Ellen M. Friedman, MD, FACS, FAAP, is the Director for the Center for Professionalism in Medicine. Prior to this appointment, she served as the Chief of Service at the Department of Pediatric Otolaryngology at Texas Children’s Hospital, and held the Bobby Alford Department Chair in Pediatric Otolaryngology at Baylor College of Medicine.  Dr. Friedman has published over 90 articles in peer reviewed journals, is on the editorial boards of a number of journals and produced a video for Clinical Medicine for the New England Journal of Medicine.

Dr. Friedman was the first woman to serve as the President of the American Society of Pediatric Otolaryngology, the 3rd woman to serve as President for the American Broncho-Esophagological Association, and she served as President of the Medical Staff at Texas Children’s Hospital from 2011-2012.  She recently completed a term as a Director of the American Board of Otolaryngology – Head and Neck Surgery, and continues as a representative for Otolaryngology on the Residency Review Appeals Committee and is on the Otolaryngology Advisory Council for the American College of Surgeons.

Among many professional honors, Dr. Friedman was named the 2010 recipient of the Arnold P. Gold Foundation Award for Humanism in Medicine and was recognized by the Baylor College of Medicine Academy of Distinguished Educators with the Fulbright and Jaworski Faculty Excellence Award in Teaching and Evaluation.  Dr. Friedman was awarded the 2016 Distinguished Surgeon Award from the Texas Children’s Hospital Department of Surgery for her innovation in surgical excellence, research, and education at Texas Children’s Hospital. In 2017, Dr. Friedman was awarded a Macy Foundation Presidential Grant to fund the creation of a video and associated curriculum to address empathy among physicians and health care workers titled The Threads Among Us.

Dr. Friedman was recognized as a Master Clinician at Baylor College of Medicine for Excellence in Patient Care, and received the Baylor College of Medicine, Distinguished Faculty Award.  She was also acknowledged as a Women of Excellence at BCM and received the Baylor College of Medicine’s Alumni Association’s Distinguished Faculty Award.  Recently, Dr. Friedman was elected to the Academy for Professionalism in Health Care Board of Directors as an at-large member where she will serve a two-year term to promote and optimize patient care through professionalism education, scholarship, policy and practice in all health-related fields.

Jordan M. Shapiro, MD is board certified is Internal Medicine and Pediatrics and is a current fourth year adult gastroenterology fellow in a clinical research track at Baylor College of Medicine in Houston, TX. Dr.Shapiro completed his medical school at the Medical College of Wisconsin where he was elected to the Alpha Omega Alpha honor society. He completed his residency training in Internal Medicine and Pediatrics at the University of Cincinnati/Cincinnati Children’s Hospital, where he received the Humanism and Excellence in Teaching Award through the Gold Foundation. Dr.Shapiro has been involved in the development and facilitation of resident and fellow wellness retreats, helped start a quarterly wellness grand rounds in the Section of Gastroenterology and Hepatology at Baylor College of Medicine, and started a wellness Podcast for faculty to share personal wellness practices. Dr.Shapiro’s clinical/research work is largely focused on outcomes research related to the transition of patients with chronic gastrointestinal disorders from pediatric to adult care. His wife, Mary, is a pediatric hematologist-oncologist, and they have a two-year old son, Teddy, who is their pride and joy.

Sandra O. Gold, Ed.D. is Co-Founder and Immediate Past President/CEO of The Arnold P. Gold Foundation.

In addition to sitting on many nonprofit boards, Dr. Gold served as a member of the Columbia University Health Sciences Advisory Council, The Naomi Berrie Diabetes Center Advisory Committee, and The New Jersey Medical School Advisory Council.

Gold earned her doctorate in counseling from Rutgers University. She has been awarded honorary doctorates by Sacred Heart University and Rutgers New Jersey Medical School and the Dean’s Award for Distinguished Service by Columbia University’s Vagelos College of Physicians and Surgeons.