The Gold Foundation is offering its Tell Me More® tool in a downloadable kit for free during the pandemic for care of COVID-19 patients, including those suspected to have the illness. Tell Me More® is an easy way to help the health team connect with patients on a more human level. The human connection is critical in healthcare in ordinary times. Finding innovative ways to connect in the face of distancing and protection necessities is even more urgent in this crisis.
A patient can too easily be reduced to their room number, diagnosis, and prognosis. The goal of Tell Me More® is to transcend those necessary but superficial details to reinforce that a patient is a full, complex, and vibrant human.
By increasing communication and trust, patients can feel more hopeful and more confident in their care. By sharing this connection, the health team also benefits – research has shown that connection helps with clinicians’ own well-being and serves as an aid in preventing burnout.