Gold and Medallia build a new tool to measure humanistic care
May 18, 2023
Stacy Bodziak

How can you measure humanistic care? The Gold Foundation and Medallia, a market leader in patient experience and a Gold Corporate Council member, have been tackling this question together. Through … chevron_right Read more

New curriculum helps trauma docs communicate better with patients
February 6, 2017

by Sangeeta Lamba, MD Having to tell a patient bad news, or informing a family that their loved one has died, is a difficult and unsettling task under any circumstances. … chevron_right Read more

Five ways to improve care for LGBT elders…and why it matters
January 26, 2017

by Ellen Rand In the course of doing research for my book about end-of-life issues, I interviewed many pathfinders and innovators who were forging better care for people struggling with … chevron_right Read more

Backbends and blueberries: Helping patients help themselves
January 19, 2017

This piece originally appeared on Dr. Deb Roman’s blog, Finding Health. As she threw her hands over her head, effortlessly folding her tiny body backwards and upside down to reach … chevron_right Read more

3 steps for managing emotionally intense conversations with patients
January 12, 2017

As Dr. Becker entered the room, she could tell her patient was agitated. After exchanging pleasantries, Dr. Becker inquired about Mr. Karapati’s cough, which her computer listed as his chief complaint. … chevron_right Read more

Tow Award winner bridges gap from hospital to home
September 15, 2016
Brandy King, MLIS

As a physician at Oregon Health & Science University (OHSU), Dr. Honora Englander had a dramatic realization with a patient whom she saw after transferring from the ICU to the … chevron_right Read more

Review of “God’s Hotel” by Victoria Sweet
September 24, 2015

by Ellen Hedstrom In Victoria Sweet’s God’s Hotel: a Doctor, a Hospital, and a Pilgrimage to the Heart of Medicine, Sweet walks the reader through her journey as a doctor in … chevron_right Read more

Best practices: Offering patients real support
June 25, 2014

By Nia Zalamea, MD Three years into my private practice, I met a gentleman (we can call him “Mr. B”) who was a father of two, husband and contractor. He … chevron_right Read more

Medical (non)adherence: You really have to ask
June 23, 2014

By Dennis Rosen, MD It can sometimes seem as though the easy part of being a doctor is taking a history, making the diagnosis, and prescribing the appropriate treatment. There … chevron_right Read more