More than 80 caregivers, educators, policy leaders, healthcare administrators and patient and family advocates gathered in Atlanta in the fall of 2014 to identify strategies for making the U.S. healthcare system a more compassionate and collaborative one. The conference, co-sponsored by The Arnold P. Gold Foundation and The Schwartz Center and in collaboration with the Josiah Macy Jr. Foundation and the Bucksbaum Institute for Clinical Excellence at the University of Chicago, explored how to integrate standards for compassionate, collaborative care into health professional education and clinical care. Compassionate, collaborative care, or what we are calling “The Triple C” is critical if we are to achieve “The Triple Aim” of improving patients’ health and experiences of care while reining in costs.
Our vision is to create and continuously improve interdependent systems of interprofessional education and practice with the goals of providing compassionate, collaborative, safe and effective care with patients, families, healthcare professionals and staff as partners in this effort.
The resulting report includes four areas of actionable recommendations formulated by the conference participants and a Compassionate, Collaborative Care Model and Framework of attributes and specific behaviors that demonstrate The Triple C.