Humanism in Medicine Research Roundup – September 2014

booksThis post is part of our series of Research Roundups — a list of recently published studies on humanism in medicine. If you would like to be notified each time a Research Roundup is published, send an email to with the subject line “Subscribe RR”.

A longitudinal study of emotional intelligence training for otolaryngology residents and faculty
Dugan JW, Weatherly RA, Girod DA, Barber CE, Tsue TT.    JAMA Otolaryngol Head Neck Surg. 2014 Aug;140(8):720-6.
From 2005 to 2011, residents and faculty were trained annually in emotional intelligence. Participants demonstrated sustained improvement in mean emotional intelligence scrores which corresponded with. an increase in patient satisfaction scores.

E.M.P.A.T.H.Y.: A tool to enhance nonverbal communication between clinicians and their patients
Riess H, Kraft-Todd G.    Acad Med. 2014 Aug;89(8):1108-12.
This article provides a detailed overview of the acronym that was the cornerstone of a randomized controlled trial of empathy training at Massachusetts General Hospital in 2012. Used as an easy-to-remember checklist, the acronym orients medical professionals to key aspects of perceiving and responding to nonverbal emotional cues.

Factors associated with burnout during emergency medicine residency
Kimo Takayesu J, Ramoska EA, Clark TR, Hansoti B, et al.    Acad Emerg Med. 2014 Sep;21(9):1031-1035.

Researchers found that 65% of residents in the eight Emergency Medicine programs they studied met the criteria for burnout. Burnout was more likely in students with a significant other/spouse. Low job satisfaction, lack of administrative or clinical autonomy and intolerance of uncertainty were correlated with burnout.

APGF Related Publications

A novel approach to supporting relationship-centered care through electronic health record ergonomic training in preclerkship medical education
Silverman H, Ho YX, Kaib S, Ellis WD, et al.   Acad Med. 2014 Sep;89(9):1230-4.

This article is authored by Howard Silverman, Chair-Elect of the GHHS Advisory Council.
Researchers gave basic EHR training to three groups of 40 second-year medical students. Two groups were told to use the EHR during their standardized patient encounters. One group received additional training on the “relationship ergonomics” of the EHR. Researchers found a significant positive effect of this training on students’ relationship-centered EHR use. Trained students reported that they were able to use the EHR to engage with patients more effectively, better articulate the benefits of using the EHR, better address patient concerns, more appropriately position the EHR device, and more effectively integrate the EHR into patient encounters. Students’ self-assessments were strongly corroborated by patient and faculty assessments. A minimum of three ergonomic training sessions were needed to see an overall improvement in EHR use.

The International Charter for Human Values in Healthcare: An interprofessional global collaboration to enhance values and communication in healthcare
Rider EA, Kurtz S, Slade D, Longmaid HE 3rd, et al.     Patient Educ Couns. 2014 Sep;96(3):273-80.

This article is authored by Elizabeth Rider, MD and William Branch, MD, both members of the Strategic Planning Task Force for The Arnold P. Gold Foundation Research Institute.
This paper describes the development of the International Charter for Human Values in Healthcare which delineates core values, articulates the role of skilled communication in enacting these values, and provides examples showing translation of the Charter’s values into action.

BrandyKingThis post was written by Brandy King, MLIS  – Head of Information Services at The Arnold P. Gold Foundation Research Institute.