2019 Gold Humanism Summit

“Infusing Humanism into your Healthcare Ecosystem”

Wednesday, Oct. 30 | 2:00-2:45 p.m. | Executive Track

Ryan Rumbarger, Senior Vice President, Retail Operations, CVS Health
Ignitor: George Thibault, MD, Immediate Past President of the Josiah Macy Jr Foundation; Daniel D. Federman Professor of Medicine and Medical Education at Harvard Medical School, Emeritus

Ryan Rumbarger is the Senior Vice President of Retail Store Operations. His organization is responsible for developing tools,  processes and technologies to help our store teams operate efficiently and better serve our customers . This includes development of our Customer and Colleague Experience initiatives, development of systems enhancements, optimization of payroll and scheduling tools, store communications, patient safety initiatives and regulatory compliance.

Ryan started his career as a pharmacist with Walgreens and joined CVS after spending 12 years at Target performing various leadership roles within the pharmacy and clinic businesses. After completing the transition of Target Pharmacies to CVS, he joined CVS in 2016 with a focus on the Customer and Colleague Experience, then moved into his current role in April of 2018.

Ryan earned his Bachelor of Science degree in Pharmacy from Duquesne University in Pittsburgh, PA.

Dr. George Thibault

George E. Thibault, MD served as the seventh president of the Josiah Macy Jr. Foundation. Immediately prior to that, he served as Vice President of Clinical Affairs at Partners Healthcare System in Boston and Director of the Academy at Harvard Medical School. Previously, Dr. Thibault served as Chief Medical Officer at Brigham and Women’s Hospital and as Chief of Medicine at the Harvard affiliated Brockton/West Roxbury VA Hospital. He was Associate Chief of Medicine and Director of the Internal Medical Residency Program at the Massachusetts General Hospital (MGH).

For nearly four decades at HMS, Dr. Thibault played leadership roles in many aspects of undergraduate and graduate medical education. He played a central role in the New Pathway Curriculum reform and was a leader in the new Integrated Curriculum reform at HMS. He was the Founding Director of the Academy at HMS, which was created to recognize outstanding teachers and to promote innovations in medical education. Throughout his career he has been recognized for his roles in teaching and mentoring medical students, residents, fellows and junior faculty. In addition to his teaching, his research has focused on the evaluation of practices and outcomes of medical intensive care and variations in the use of cardiac technologies.
Dr. Thibault graduated summa cum laude from Georgetown University in 1965 and magna cum laude from Harvard Medical School in 1969. He completed his internship and residency in Medicine and fellowship in Cardiology at Massachusetts General Hospital (MGH). He also trained in Cardiology at the National Heart and Lung Institute in Bethesda and at Guys Hospital in London, and served as Chief Resident in Medicine at MGH.

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