The Arnold P. Gold Foundation is pleased to announce that Teladoc Health, the global leader in whole person virtual care, has joined the Gold Corporate Council, a group of leading healthcare corporations that are committed to humanism in healthcare. The Council members support the Gold Foundation’s mission and collaborate collectively and individually with the Gold Foundation on initiatives to ensure humanistic care – defined as compassionate, collaborative, and scientifically excellent.
“We are excited to welcome Teladoc Health to the Gold Corporate Council,” said Dr. Richard I. Levin, Gold Foundation President and CEO. “As we’ve seen acutely this year, virtual care is a critical component of modern healthcare, and Teladoc Health is at the forefront of bringing virtual care to millions of people around the globe. Like all care, optimal virtual care is humanistic at its core, making it possible for patients to connect quickly with their doctors, to share their concerns, to be truly heard, and to be cared for with compassion.”
Teladoc Health enables, delivers and empowers full-spectrum, integrated virtual care resulting in better individual health outcomes through innovative care delivery. From general medical needs to mental health and chronic care, the company simplifies health management by providing clinical support across the consumer heath journey. Through provider-enablement technology, which includes devices, software, and data, Teladoc Health democratizes these services by offering high-quality care regardless of physical location.
“Virtual care is the great equalizer, and we are seeing more people seek treatment through Teladoc Health who wouldn’t have received care without a virtual option,” said Dr. Lewis Levy, Chief Medical Officer, Medical Policy and Quality, Teladoc Health. “By combining advanced technology with a compassionate physician network, our broad set of licensed healthcare professionals can meet the needs of individuals who might not otherwise have access to these resources, including those in rural and underserved communities.”
The Gold Corporate Council was formed in 2017. The founding members are BD; Henry Schein, Inc.; IBM Watson Health; Medtronic; and Quest Diagnostics. CVS Health joined in 2019, and Siemens Healthineers joined in 2020. The Gold Foundation has strategically sought to connect with corporations that are aligned with the Council’s vision and have a demonstrated commitment to humanistic practice in order to collaborate and amplify this important work.
A humanistic approach acknowledges that optimal health is created together with the patient in an environment of safety and trust. Studies show that a humanistic approach is associated with better clinical outcomes,[i],[ii] higher rates of patient satisfaction,[iii] reduced costs[iv],[v] and reduced physician burnout.[vi],[vii]
About Teladoc Health
Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. Recognized as the world leader in whole person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. For more information, please visit www.teladochealth.com or follow @TeladocHealth on Twitter.
[i] DerksenF, Sensing J, Largos-Janssen A. Effectiveness of empathy in general practice: A systematic review. Br J Gen PR act. 2013;63(606):e76-84.
[ii] Kelley JM, Kraft-Todd G, Schapira L, Kossowsky J, Riess H (2014) The influence of the patient-clinician relationship on healthcare outcomes: A systematic review and meta-analysis of randomized controlled trials. PLoS ONE. 2014; 9(4) e94207
[iii] Pollak KI, Alexander SC, Tulsky JA, et al. Physician empathy and listening: Associations with patient satisfaction and autonomy. J Am Board Fam Med. 2011;24(6):665-672.
[iv] Epstein RM et al. Patient-centered communication and diagnostic testing. Ann Fam Med. 2005;3(5):415-421
[v] Levinson W et al. Physician-patient communication: The relationship with malpractice claims among primary care physicians and surgeons. JAMA. 1997;277(7):553-559.
[vi] Yu H, Jiang A, Shen J. Prevalence and predictors of compassion fatigue, burnout and compassion satisfaction among oncology nurses: A cross-sectional survey. Int J Nurs Stud. 2016;57:28-38.
[vii] Bossy A, Windover AK, Bokar D, et al. Communication skills training for physicians improves patient satisfaction. J Gen Intern Med. 2016. Jul;31(7):755-61.